Articles Tagged Sunday Nation

Mar 20, 2011
Still taking customers for granted? Look out…

I wrote here last week that so many of our businesses seem hell-bent on sacrificing long-term strategic gain at the altar of ‘shrewdness’ – the mistaken belief that you must get the best possible deal for yourself in every transaction. That article seemed to touch a nerve: I was deluged with tweets and comments from […]

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Mar 13, 2011
Businesses remain stuck in short-sighted “shrewd” practices

If you spend time with businesspeople, you soon pick up that they value something called “shrewdness” over most other things – if you aren’t sharp and quick-witted, with an instinctively predatory commercial instinct, you shouldn’t really be in business. By this they mean that the ability to sniff out and design a great deal is […]

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Mar 06, 2011
Leaders, pay attention to the fruit-seller who changed the world

Kenyan leaders, I know you don’t read much. Your time seems to be wholly consumed by midnight meetings, political plots and ugly utterances. So I thought I would offer you an executive summary of the story of a man who has just changed the world. Please read this as your driver overlaps through our 24/7 […]

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Feb 27, 2011
We are creating a society where anything goes and nothing grows

“The rules are the rules, and they cannot be broken.” So said the Deputy Speaker of Kenya’s house of parliament last week, and many of us applauded. He was blocking MPs from attempting an infringement of parliament’s rules, and doing so with ironclad certainty that neither he nor the Speaker would permit any laxity. Hear, […]

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Feb 20, 2011
Your business tomorrow won’t look much like today’s

Last week I suggested that most of you may not be reading your newspaper in its current form for too much longer – simply because technology and social change has whacked the underlying business model. Who else is affected? Pretty much everyone. Consider one of the most wonderful products ever invented by humankind: the book. […]

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Feb 18, 2011
Sunny Bindra on Capital FM, Monday 21 February 2011

I’ll be on the Capital Breakfast with Chris and Etta on Monday morning, 7.00 to 8.00 am, discussing matters peculiar and topical. Do tune in.

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Feb 13, 2011
Is your business about to disappear from under your feet?

Consider this product. The life of the product begins when mammoth trees are grown on a huge scale, then pulled down and turned into pulp with massive machinery. The pulp is taken to giant mills and turned into huge rolls of paper. Those rolls are trucked and shipped around the world. The rolls are then […]

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Feb 06, 2011
Bad things happen when leaders become detached from followers

Like a tidal wave the people came, and kept coming. They had had enough, and had nothing to lose. Only a complete removal of those who led them would appease them. Day after day after day they piled into the streets. They made their own country ungovernable and froze its economy. It was only a […]

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Jan 30, 2011
Open letter to Kenyan CEOs, part 2

Dear Kenyan Chief Executives Last week I wrote to you to point out that if your company’s customer service sucks, there’s only one real culprit – the person you greet in the mirror every morning. Some of you may have taken umbrage at that suggestion, so do allow me to elaborate in this second part […]

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Jan 23, 2011
Open letter to Kenyan CEOs, part 1

Dear Kenyan Chief Executives As we launch deeper into 2011, and as many of you sit down to plan your strategic priorities, I thought it apt to plant some ‘thought seeds’ in your magnificent minds. You will know, I am sure, that the core of your business is your customer. Business is an ecosystem, but […]

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Jan 16, 2011
And so we all sit back and watch as rules collapse…

Every weekday I watch hired ‘school vans’ take little children to and from their schools. Every weekday I watch these vans with their precious cargo overlap other cars, mount pavements to get a few feet ahead in the traffic, and speed recklessly when the road opens up. Every weekday I wonder: this is the example […]

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Jan 09, 2011
We need less No-Drama Obama and more Barry Oh!

Isn’t it time we Kenyans gave Barack Obama a mid-term report? We take a special interest in his presidency, after all. Two years ago I waxed entirely lyrical about Obama’s ascendancy to the world’s top job. That a black man, with Kenyan origins to boot, had made it so high was indeed cause for celebration […]

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Jan 02, 2011
Kenyans, it is finally time to become a nation

I listened to a rendition of our national anthem at a school Christmas production the other day. The anthem was played, unusually, using piano and violin – and it was utterly enchanting. I am not ashamed to state here in print that it brought a tear or two to my eye. And why not, when […]

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Dec 19, 2010
The Sunshine Awards, 2010

It’s that time of year, so “A Sunny Day” announces its annual Sunshine Awards, to record the scene-changing events and organizations of 2010. This is the 3rd year of these awards; I ask you to remember, however, that they are entirely personal and not subject to any known auditing process. The Achievement of the Year […]

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Dec 12, 2010
Wikileaks fiasco shows establishment’s need to keep people in the dark

I can’t really avoid discussing Wikileaks this week, can I? It’s the big international story of the year, and has the whole world buzzing, divided, outraged, delighted – depending of your point of view. Here in Kenya we are also waiting, some with bated breath, to know what those pesky US diplomats really thought about […]

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Dec 05, 2010
What Kenyans are peculiarly good at: Forgetting

A few weeks ago, several Kenyans died in the most unnecessary manner. They were trampled underfoot by a stampeding mob. I refer to the Nyayo Stadium tragedy of October, which left many families grieving and dozens in hospital. Do you remember what I’m talking about? Is the event beginning to reappear through the mists of […]

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Nov 28, 2010
Since when is misleading customers a winning strategy?

Suppose you go into a shop to buy a drink. You notice that instead of saying “1 litre” on the carton, it says “up to 1 litre” instead. You buy the drink, go home and empty out the contents and measure them. You find there was only half a litre in the box. How do […]

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Nov 21, 2010
Ask Sunny all your peculiar questions…

As we all know, we live in a peculiar country. A very peculiar country. There are so many confusing questions that bedevil us every day, and precious few answers. So I have decided to occasionally become an “agony uncle” in this column, to tackle some of your more thorny conundrums. Here’s the first instalment. Q: […]

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Nov 14, 2010
Madding rain and peculiar calling habits on our roads

It rained in Nairobi last week, and so there were traffic jams everywhere. Study that statement again: it is a non sequitur. The “and so” conclusion does not follow from the first part of the sentence. Yet in Kenya it is a statement of fact, banally true: when it rains, there are traffic jams. Why […]

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Nov 07, 2010
Confessions of an Economic Simpleton

I have two degrees in economics, but I have never really known what to do with them. I never became an economist, you see – I didn’t quite grasp the arcane niceties of the subject. Or rather, I was too much of a simpleton to become an economist. Over the past few days I have […]

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Oct 31, 2010
Such a different world now – with everything to play for

When I was a boy, the world seemed a simple place. According to pretty much all the books and comics I read, and the TV shows and movies I watched, there were some self-evident truths about the world. These were some of them. All the action was in the world was in the rich countries […]

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Oct 24, 2010
Kenya’s true heroes are mostly invisible

And so we celebrated our first Mashujaa Day. A nice idea by the constitutional review team – de-personalize the Kenyatta and Moi days, combine them into one holiday, use it to celebrate all heroes, not just politicians whose ‘heroism’ is debatable in any case. A nice idea, but we have some way to go before […]

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Oct 17, 2010
Science vs Arts? Wrong question

William Ruto, Minister for Higher Education, did us all a favour recently. Not quite in the way he intended, but never mind. Mr Ruto penned an opinion piece questioning the investment of scarce resources in seemingly unproductive educational disciplines, specifically the arts, humanities and social sciences. There was a predictable brouhaha in the land, with […]

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Oct 10, 2010
My 400th Sunday Nation article: Rethink education, for all our futures

This is my 400th article for the Sunday Nation, and to mark the milestone I want to return to a favourite theme: education. A confession first: I was beaten, disciplined and detained many times at school. Not that I was a serial miscreant, please understand. I was punished for multitudes of minor offences: questioning the […]

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Oct 03, 2010
India’s games shame should be a wake-up call

India’s shame is nearly complete. You will not have failed to notice the utter mess the country has made of the preparing for the ongoing Commonwealth Games. “Shining India” was meant to showcase its newly acquired global prowess by holding an event to make the world sit up and take notice. Well, the world did […]

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Sep 26, 2010
Kenya’s population – biggest asset or worst nightmare?

Last week I asked you to think differently about Kenya’s population numbers and demographic profile. Half our population is aged under 18. Good or bad? Consider this: would you rather have the Japan problem? Japan’s population has peaked and is expected to decline for decades. That means fewer workers paying fewer taxes to support an […]

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Sep 19, 2010
Does Kenya have too many people?

This is an article I’ve been waiting to write for a year. We completed our population enumeration exercise a year ago, and watched the results being delayed many times due to, we are told, “data complexity.” Make of that what you will. I know you are more interested in the numbers your tribe clocked, but […]

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Sep 12, 2010
We need more art, artists and artistry

Can we please stop this Sunday to record a debt of gratitude to all the artists in our midst? Those who create original works of the imagination – be they paintings, books, music, poetry, drama, films, sculptures – make our hearts soar. They deserve all our applause. Think about it: when does your heart sing? […]

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