"CEOs can't wait to read Sunny Bindra's articles every week."

Grenfell Tower London
Jul 02, 2017
Where’s the outrage and where’s the learning?

Photo credit: ChiralJon/Flickr I began worrying about collapsing buildings in Nairobi more than a decade ago on this page. Over the years, I have written increasingly vociferous pieces warning that if shoddy building standards are not addressed, we will kill many more of our citizens. If consequences are not visited upon those who build badly, […]

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Vote
Jun 18, 2017
What’s behind all these shock election results?

As miscalculations go, this one was epic. Theresa May, prime minister of Britain, had no need to go back to the electorate. She had a decent majority in parliament and a whopping lead in the opinion polls. Misguidedly, she called a snap election. Now she has no majority, has lost the confidence of her party, […]

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No
Jun 11, 2017
3 words to stop saying in your organization

I spend a lot of time interacting with boards and senior teams in leading corporations. In boardrooms and workshops, in strategy retreats and seminars, there are three words that of late you are guaranteed to hear. I usually play a mental ‘bingo’ game to count how many minutes it takes for the first of the […]

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Arsene Wenger
Jun 04, 2017
The enigma that is Arsène Wenger

(Photo credit: Sky Sports) Arsène Wenger is the most successful foreign manager ever in the English Premier League. He has been at Arsenal Football Club for 21 years, in which time he has clocked up 16 trophies. His brand of football is, at its best, breathtaking: fast-flowing, creative, highly technical soccer. Even fans of rival […]

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Voting
May 14, 2017
There are no wasted votes

Kenyans are notorious for voting in herds. We get stampeded like cattle towards the candidate of the moment, the one that is likely to win. For national posts we get swayed by tribal overlords who tell us it is our duty to support ‘our candidate’ against ‘theirs.’ For local elections we wait to see which […]

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Masks
Apr 23, 2017
Your leader, the psychopath?

I have advised many, many CEOs in my time, but I’ve never envied them. They get a pile of money, certainly. But, as I saw Lucy Kellaway pointing out in the Financial Times the other day, CEOs are also often lonely and paranoid; the time they spend with their families is so little that they […]

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United Airlines
Apr 16, 2017
United breaks guitars. Also, people

If you’re even vaguely connected to the internet (or a television set), you know what happened. United Airlines took a passenger off a plane. And now the whole world is angry about it, and United’s brand is in ICU. On Monday, videos taken by Dr David Dao’s fellow passengers went viral all over the world. […]

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referee's whistle
Feb 26, 2017
Who’s the most important person in the game?

Two football teams run out onto the field and take their positions. Who is the most important person on the pitch? Is it one team’s star striker going for a record number of goals? Is it the other team’s veteran midfield general? Or is it that agile new goalkeeper, widely expected to be one of […]

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Teamwork
Jan 29, 2017
Is it you or is it the team?

You’re a star, you know you are, and so does everyone else. You have deep talent, and it’s all personal. At school, you clocked the top grades, or excelled in sports, or were the best artistic performer of your era. In your career, you’ve always been the big cheese. Success seems to surround you; you’re […]

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Obama leaves
Jan 22, 2017
So farewell, Barack Obama

Photo credit: The White House (adjusted) When Barack Obama entered the world’s most powerful office for his first term, I expressed my delight on these pages that such a rank outsider could make it to the very top. I had high hopes that he would do a stellar job of changing America for the better. […]

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Consequences
Jan 08, 2017
Things improve if the consequences are real and personal

A lifetime of observing people and societies has taught me one thing: people only behave if the consequences of their actions are visited upon them, personally. Why do Nairobi nightclub owners continue to bombard their neighbours in residential areas with music played at insane decibel levels? Because their own children are not studying for their […]

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Trump
Nov 20, 2016
What did the Trump ascendancy reveal?

Donald Trump is now the world’s most powerful man, put there willingly by the world’s most successful nation. There were people who saw this coming, but I wasn’t one of them. I did not believe that a majority of voters would install this man as their leader. Consider what has just happened. Americans have voted […]

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Rocket
Oct 16, 2016
Hey leader, where’s your rocket?

In the early 1990s, IBM was a company in deep trouble. From being a globally dominant vendor of information technology, it was floundering. It was trapped in the thinking of its past, and failing to move with fast-changing trends in technology. An outsider, Lou Gerstner, was brought in to revive the giant corporation. In his […]

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Facebook eye
Sep 11, 2016
Mark Zuckerberg passed through. So what?

Mark Zuckerberg, founder of Facebook, was in Nairobi the other day. I thought we would note that and get on with our lives, but quite a sensation was created. I am really reluctant to add to the commotion, but I feel a couple of observations are necessary. Facebook is undoubtedly one of the most important […]

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Brexit
Jul 03, 2016
What did the United Kingdom just do?

The market reactions said it all: the pound plunged to levels last seen in the 1980s. British shares endured a bloodbath, some losing a third of their value. That tells you that no one had factored in a ‘Brexit’ – Britain voting to exit the European Union. I know I hadn’t – I never thought […]

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maxresdefault
May 15, 2016
What this club’s success means for everyone else

Photo credit: YouTube If you’d had the nerve last year to place KShs 200,000 on Leicester City Football Club winning the English Premier League (EPL) last year, you’d be sitting on one billion shillings right now. That’s right, the odds being given by the sage bookmakers were 5,000 to one. Winning the EPL was regarded […]

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Corporate awards
Apr 17, 2016
What do corporate awards really signify?

I wrote this in 2009: “I am about to lose quite a few friends with my next sentence, but here goes anyway. I don’t believe in corporate awards; I think they are shallow, fickle and pointless, and we should not pay too much attention to them.” I once worked for a large professional services firm […]

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Family business
Mar 06, 2016
Why do people start family businesses?

Why does anyone start a family business? As a long-standing business advisor, there are days when I feel compelled to ask that question. This is one of those days. I ask because I feel sickened by the myriad court battles, protracted inheritance disputes and ugly sibling rivalries that so often characterise family businesses here in […]

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Superboss
Feb 07, 2016
We don’t need more ‘Superbosses’

I have spent a good chunk of my life working with well-known bosses. I noticed quite a while ago that, unlike me, an awful lot of them seem to get up very early in the morning. I often dread asking for a meeting and being told to meet for breakfast at 6.15 am… The Economist […]

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shutterstock_106984478
Jan 31, 2016
Are you a ‘dead sea?’

(Sunday Nation, 31 January 2016) One thing that’s great about social media is that it reconnects you with old friends. Andrew Blacknell and I have a shared history. We went into our first job together, straight out of university. We were fresh-faced junior management consultants in one of the big consulting practices of the time, […]

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Fraud
Dec 13, 2015
There’s a fraud going on in your organization right now

“Somewhere in your organization a fraud is taking place, right now.” The venerable accounting teacher, James Boyd McFie, would say those words at the beginning of every lecture he delivered on a programme for directors that I used to lead. The sentence created a suitable chill in the audience. It is true. No matter which […]

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shutterstock_164617403
Nov 22, 2015
Waiting for Pope Francis, champion of the poor

“Lombardi had served as the spokesman for (pope) Benedict, formerly known as Joseph Ratzinger, a man of Germanic precision. After meeting with a world leader, the former pope would emerge and rattle off an incisive summation, Lombardi tells me, with palpable wistfulness: “It was incredible. Benedict was so clear. He would say: ‘We have spoken […]

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threewords
Oct 11, 2015
Three words that may ruin you one day

Lawyer Mugambi Nandi recounted an interesting episode on Twitter recently. He was sitting in the back of a taxi when an ambulance appeared, siren blaring. Mr Nandi’s driver, like many others on that road, refused to give way. The lawyer took umbrage and ordered the taxi driver to give way, to little avail. He even […]

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howtotellif
Sep 13, 2015
How to tell if a company is heading for trouble

Last week on this page we discussed the “dead-horse strategy.” There is only one sensible strategy to follow if your horse is dead: dismount. Many of us, nonetheless, don’t do sensible strategies: we try to fund, motivate, whip or imagine the dead horse back to life. The column raised many a laugh, but also a […]

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Aug 30, 2015
Leadership lessons from what the waitress told me

I was sitting in a restaurant looking at a sushi menu recently. There were many delectable-sounding options on offer, and I wondered what to choose. I decided to ask a waitress for advice. Here’s what she said. “Please try the chef’s signature sushi roll. He thought long and hard about it and experimented with various […]

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corporatedistress
Aug 16, 2015
There may be much more corporate distress to come

For years now, I have been warning of many a corporate collapse to come, on this page and elsewhere. We have been seeing unprecedented speed of change in technology; the far-reaching impact of demographics; and gradual handover of power from producers to consumers. Globally, many a dominant company has been laid low. Japan’s giant Sony […]

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obamacametokenya
Aug 09, 2015
So Obama came to Kenya. So what?

The visit was epic. As I wrote here last week, US president’s long-awaited visit to Kenya had it all: spectacle, glamour, drama, sensation. New words entered our vocabulary, and even our child-naming lexicon: POTUS, Air Force One, Marine One, The Beast. And then he was gone. And a thoughtful Kenyan must ask: so what? After […]

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observationsfromobamainkenya
Aug 02, 2015
Three observations from #ObamaInKenya

The visit to Kenya last weekend by US president Barack Obama brought us to a standstill, watching every bit of the ride: planes, helicopters, automobiles, protocols, speeches and all. Allow me to make three simple observations. First, Kenya received publicity that we simply could not have bought. This was pure gold. We were in the […]

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